rbajee2 Privacy Policy

rbajee2 (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and sports betting service operated for Bangladeshi users. Keeping the personal information you provide while using our service secure is our primary responsibility.

This privacy policy has been prepared in accordance with the prevailing data protection guidelines of Bangladesh. It takes effect on your information from the moment you open an account on rbajee2. Our Terms and Conditions contain complementary provisions to this policy and should be read together with it.

If changes are made to this policy, we will notify you through an announcement on the platform. Continuing to use the platform after any changes means you have agreed to the revised policy.

2.1 Registration Information

When creating an account, rbajee2 collects the following information:

• Full name and date of birth
• Email address and mobile number
• User-created password (stored in encrypted form)
• Government-issued identity document information provided for identity verification

2.2 Transaction Information

During deposits and withdrawals, we collect mobile wallet information such as bKash, Nagad, Rocket, or Upay numbers. This information is used only to process transactions and prevent fraud.

2.3 Automatically Collected Information

The following information is logged automatically when you use the platform:

• IP address and device identity
• Browser type and operating system
• Pages visited on the platform and time of visit
• Game play history and betting activity
• Session duration and frequency

2.4 Cookies and Tracking Technology

rbajee2 uses cookies and similar technologies to improve your browsing experience and maintain sessions. You can control cookies through your browser settings, but disabling certain cookies may limit the platform's functionality.

rbajee2 uses the information collected for the following purposes:

• To create, verify, and manage accounts
• To process deposit and withdrawal transactions
• To ensure platform security and detect fraud
• To provide bonuses, promotions, and VIP benefits
• To provide customer service and technical support
• To meet legal obligations
• To analyse and improve the platform experience
• To ensure responsible gaming and identify risky behaviour

As part of following our Responsible Gaming Policy, we analyse certain users' playing patterns. If signs of problematic gaming behaviour are observed in any user, we may take protective measures. This analysis is done entirely for your protection.

rbajee2 does not sell your personal information to any third party for commercial purposes. However, information may be shared in specific circumstances:

• Service Providers: Selected partners for processing transactions and managing technical infrastructure.
• Legal Authorities: When required to provide information under Bangladeshi law or court order.
• Fraud Prevention: Relevant organisations may be provided necessary information to prevent criminal activity.
• Business Transfer: In the event of a company acquisition or merger, in compliance with applicable law.

Our agreements with all third parties we work with include data protection conditions. They may use your information only for the specified purpose and may not provide it to any other party.

5.1 Encryption and Secure Connection

The rbajee2 platform uses SSL (Secure Sockets Layer) technology, which encrypts all data exchanged between your browser and our servers. Passwords are never stored in plain text — strong cryptographic hashing is used.

5.2 Access Control

Only authorised staff can access your information, and they are bound by strict confidentiality obligations. Every access to the system is logged and regularly audited.

5.3 Account Security

OTP verification is used to keep your account secure. If unusual login attempts are detected, protective measures are automatically taken. We advise you to use a strong password and not share your login details with anyone.

rbajee2 retains collected information for as long as your account is active. Even after account closure, the following information may be kept for a specified period:

• Transaction records — to meet legal requirements
• Identity verification information — for fraud prevention
• Customer support communications — to ensure service quality

When the above purposes no longer require it, we securely delete or anonymise the information.

As a rbajee2 user, you have the following rights over your own information:

• Access: The right to request a copy of the information held in your account.
• Correction: The right to request correction of inaccurate or outdated information.
• Deletion: The right to request deletion of your information in certain circumstances.
• Objection to Processing: The right to object to the use of your information for specific purposes.
• Restriction: The right to request that data processing be limited in certain cases.

To exercise these rights, contact us through rbajee2's 24/7 live chat or email support. We will process your request in both Bengali and English. Some requests may not be fully fulfillable due to legal obligations, in which case we will inform you of the reason.

Detailed information on common questions about our services is available on the FAQ page.

rbajee2 is a 21+ platform. Registration or use of the platform by anyone under 21 is strictly prohibited. We do not intentionally collect information from minors.

An age verification process is followed at the time of registration. If it becomes known that a minor's information has entered our system, we will immediately close that account and delete all associated information.

Due to technical infrastructure requirements, your information may be processed or stored on servers located outside Bangladesh. For each such transfer, we ensure that the destination country or organisation maintains adequate data protection standards.

Where formal adequacy assurances are not in place, we include contractual protective clauses that provide your information with a level of protection equivalent to this policy.

10.1 Policy Changes

rbajee2 reserves the right to change this privacy policy at any time. For significant changes, we will notify you 30 days in advance through a clear notice on the platform or by email. Continuing to use the platform after the date of change will be considered consent to the new policy.

10.2 Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

•   24/7 Live Chat — via the platform's live chat support
•   Email: [email protected]

Our support team provides assistance in both Bengali and English. To learn more about us, read our About Us page.